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Knowledge base
Explore How-To's and learn best practices from our knowledge base.
Frequently Asked Questions
Crime Data
16
How current is your crime data?
What is the Crime Index?
Where do you get your crime data?
Can I get your crime data via an API for corporate use?
How can a city have a high crime rating if all of its neighborhoods have very low crime ratings?
See all 16 articles
General
10
How do you define a neighborhood?
What do the colors and shapes on city and state maps signify?
What's a report?
How can I print a report?
Why does my map include an area outside of my city or neighborhood?
See all 10 articles
School Data
7
Why should I pay for your school data when I can get them free, elsewhere?
How current is your school data?
Can I give you an updated school phone number or address?
How do you build nationally-comparable school quality ratings?
What is the National Assessment of Educational Progress (NAEP) Test?
See all 7 articles
Real Estate Market Data
2
How does NeighborhoodScout calculate appreciation rates?
How does NeighborhoodScout calculate market rent?
Demographics
2
Lifestyle Characteristics defined
Special Character defined
Account Help
Account Management & FAQs
8
Q. How can I cancel my subscription?
Can I purchase individual reports on NeighborhoodScout?
How do I cancel my Starter (pay-as-you-go) plan?
Q. How can I update my email address and password?
Q. How do I update my billing information?
See all 8 articles
Grandfathered Accounts
4
Monthly Subscribers before 2/24/2017
Annual Subscribers before 2/24/2017
Commercial Subscribers before 2/24/2017
Quarterly Subscribers before 2/24/2017
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Plans & Pricing FAQs
1
Which plan is right for me?