Frequently Asked Questions

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SecurityGauge Transition to NeighborhoodScout - SecurityGauge User FAQs 8

• Why is SecurityGauge migrating to NeighborhoodScout?
• Do I need to take any action for the migration?
• Did pricing change?
• Will my credits and account information be transferred to the new platform?
• What actions must I take for this migration?

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SecurityGauge Transition to NeighborhoodScout - NeighborhoodScout AND SecurityGauge User FAQs 7

• What changes should I expect as a user of both SecurityGauge and NeighborhoodScout?
• Is SecurityGauge or NeighborhoodScout pricing changing due to the migration?
• With the migration, how do I access my SecurityGauge account?
• Will my account information be transferred to the integrated platform?
• What additional benefits will I gain from this integration?

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Report Redesign 3

• What changed with the report and why?
• Why has the Demographics section been renamed Economics & Demographics?
• Does my NeighborhoodScout subscription cost change due to the redesign?

Crime Data 17

• How current is your crime data?
• What is the Crime Index?
• Where do you get your crime data?
• Can I get your crime data via an API for corporate use?
• How can a city have a high crime rating if all of its neighborhoods have very low crime ratings?

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General 11

• How do you define a neighborhood?
• What's a report?
• How can I print a report?
• What is the difference between a neighborhood report and an address report?
• Why don't we use Zip Codes as Neighborhoods?

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Match & Create 2

• What is Match?
• What is Create?

School Data 7

• Why should I pay for your school data when I can get them free, elsewhere?
• How current is your school data?
• Can I give you an updated school phone number or address?
• From where do you source your school data?
• How do you build nationally-comparable school quality ratings?

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Real Estate Market Data 3

• How does NeighborhoodScout calculate appreciation rates?
• How does NeighborhoodScout calculate market rent?
• How current is your real estate data?

Economics & Demographics 3

• Lifestyle Characteristics defined
• Special Character defined
• How current is your demographic data?

Trends & Forecasts 8

• What is the Rising Star Index?
• What is the Blue Chip Index?
• What is ScoutVision®?
• What is the Price Advantage Score?
• How do you calculate Access to High Paying Jobs?

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Legal City Boundary FAQs 7

• Why is the city legal boundary shown on city pages?
• Why do some neighborhoods shown on the city map fall outside the city boundary?
• What do you mean by neighborhoods “associated with the city by name”?
• What is an example of a neighborhood “associated with the city by name”?
• Why are there areas within the city legal boundaries that fall outside any of the city’s neighborhoods?

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Account Help

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Account Management & FAQs 10

• Q. How can I cancel my subscription?
• Can I purchase individual reports on NeighborhoodScout?
• How do I cancel my Starter (pay-as-you-go) plan?
• Q. Can I get a receipt for my purchase?
• Q. How do I update my billing information?

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Grandfathered Accounts 1

• Grandfathered Subscriptions - Subscribers before 2/24/2017 or between 2/25/2017 - 1/25/2023

Get Started

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Plans & Pricing FAQs 1

• Which plan is right for me?

W9 Forms

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W9 Forms 0

How to Update TLS Protocol Settings

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How to Update TLS Protocol Settings 1

• How to Update TLS Protocol Settings