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• Q. How do I update my billing information?

  To update your billing information:  Log into your account and select Mana...

• Q. Can I get a receipt for my purchase?

  When you purchase a subscription, individual reports, or add-on credit packs...

• Can I purchase individual reports on NeighborhoodScout?

  YES! Simply click Unlock on any report you would like to purchase. You w...

• Q. How can I cancel my subscription?

  To cancel your subscription: Log into your account and select Manage Accou...

• What is the difference between a neighborhood report and an address report?

  Neighborhood reports cover census tracts. Address reports provide a combinat...

• How current is the data?

  All of the analytics we provide are built in-house by our parent company, Lo...

• How current is your crime data?

  NeighborhoodScout's crime data are always the most recent 'Final, ...

• City Crime Maps

  Q: The map on the city page looks like it covers a broader area than the cit...

• What do the blue colors on the State and City maps signify?

  Every crime map on NeighborhoodScout shows the relative differences within a...

• Where do you get your crime data?

  Scout's crime analytics are built entirely in-house.  We start by c...