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Account Management & FAQs

  • Q. How can I cancel my subscription?
    Tue, 1 Oct, 2019 at 11:55 AM
  • Can I purchase individual reports on NeighborhoodScout?
    Fri, 27 Jan, 2023 at 1:41 PM
  • How do I cancel my Starter (pay-as-you-go) plan?
    Thu, 8 Nov, 2018 at 1:38 PM
  • Q. Can I get a receipt for my purchase?
    Tue, 1 Oct, 2019 at 12:00 PM
  • Q. How do I update my billing information?
    Tue, 1 Oct, 2019 at 12:02 PM
  • Q. How can I update my email address and password?
    Thu, 8 Nov, 2018 at 1:57 PM
  • How do I share a report?
    Fri, 21 Apr, 2017 at 2:47 PM
  • Trouble logging in?
    Thu, 8 Nov, 2018 at 1:58 PM
  • Can I call NeighborhoodScout?
    Thu, 8 Nov, 2018 at 1:37 PM
  • Where is the Cancellation button?
    Thu, 12 Jul, 2018 at 9:53 AM
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