Starter users do not need to cancel their accounts, as there are no recurring fees associated with the Starter plan. With the Starter plan, users can purchase individual Pro reports for just $29.99. If you do not require additional reports, simply do not purchase reports using your account. If you would like your account removed from our system, please reach out to our customer service team by creating a ticket, or emailing: customerservice@neighborhoodscout.com.